Customer Experience

Reputation Management $29+ Tax

With Ratings and Reviews being a primary decision factor to most customers, it's imperative that we respond to our customer's positive and negative reviews online. 

 

Our Monthly Subscription offers a $29 per month (10 Reviews or Less) where we will respond to any positive or negative Google and Facebook Reviews you may have online in a professional manner. 

 

We also will provide vital updates to your Google My Business Account information so your business stays up to date and current for search rankings, and update any events, holiday hours that are different from your standard so that your account stays up to date for google to see. 

 

Sign up today to get started. 

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Hotline Consultant

CSI Performance From $199+

Our CSI Program is like no other. We provide "LIVE" on the go CSI Calls to contact your customers after they have purchased or had service or Collision work completed. Once the customer picks up their vehicle, we will be in contact with you customer within 24-48 hours to make sure they are beyond happy with the service they recently received.

The best part of our CSI Program is that we call your customers 24-48 hours after your customer purchases, pick-up's, get service done and/or gets their vehicle repaired. 

We then summarize this performance data and provide you with an overall CSI monthly Scorecard. 

Contact us for more information about our CSI programs. 

Our team of experts will work with you and your team to identify current business challenges and help to provide tools, support and solutions to improve overall profits throughout your business.

 

We work with Dealership and Collision Repair Facilities all across North America providing coaching that includes; Social Media Marketing, Build Marketing Campaigns, Customer Service Training, 

Estimating Audits, training and inspections, Repair Planning Best Practices, Financials including QuickBooks and Simply Accounting, Standard Operating Procedures, Human Resources, Parts Profitability, OEM Certifications, and Much More!

Book a call with us today to find out how we can help to support your business objectives.

Consultation

Business Coaching $70/Hour